Effective Date: April 18, 2026

At Clean Craft Solutions LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our professional cleaning services.

1. Information We Collect

We collect information that you voluntarily provide to us when you book a service, request a quote, or contact us. This may include:

  • Personal Identifiers: Name, email address, phone number, and physical address.
  • Service Details: Information about your home or business, specific cleaning requirements, and scheduling preferences.
  • Payment Information: For billing purposes, though we typically use secure third-party processors to handle transactions.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To schedule and provide residential, commercial, or Airbnb cleaning services.
  • To send booking confirmations, service reminders, and invoices.
  • To improve our customer service and respond to inquiries.
  • To comply with legal obligations and ensure the safety of our staff and clients.

3. Data Protection & Security

We implement industry-standard security measures to maintain the safety of your personal information. Since we are a Bonded and Insured company, we take data integrity seriously. Access to your personal data is restricted to authorized employees who need the information to perform their cleaning duties.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (such as payment processors), as long as those parties agree to keep this information confidential.

5. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Opt-out of any future marketing communications.

6. Service Area Compliance

Our services are specifically directed to residents and businesses in Columbus, Ohio, and surrounding areas (Dublin, Hilliard, Westerville). We comply with relevant state and local regulations regarding consumer privacy.

7. Changes to This Policy

Clean Craft Solutions LLC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.